CORTEX
Terms of Service
Effective date: 18/03/2026

These Terms of Service (“Terms”) govern your access to and use of the Cortex platform (“Platform”), operated by Bonzer ApS, CVR no. 38848267, Copenhagen, Denmark (“Bonzer”, “we”, “us”). By creating an account or using the Platform, you (“Customer”, “you”) agree to these Terms. If you accept on behalf of an organisation, you represent that you have authority to bind that organisation.

The Platform uses artificial intelligence. AI-generated outputs may contain errors, inaccuracies, or biases. You are responsible for reviewing and approving all outputs before use. See Section 7 for details.

1. Definitions

“Account” — your registered account on the Platform, including all associated User seats.

“AI Outputs” — any text, recommendations, analysis, or other content generated by the Platform’s AI-powered features.

“Aggregated Data” — data derived from Customer Data that has been de-identified and aggregated so that it cannot reasonably be used to identify you or any individual.

“Credits” — the usage units consumed when the Platform executes API-based operations.

“Customer Data” — all data, content, and materials that you upload, provide, or make accessible to the Platform, including website content accessed through crawling and connected third-party account data.

“Subscription” — your active, paid access to the Platform.

“Users” — the individuals authorised by you to access the Platform under your Account.

2. The Platform

2.1 Overview

The Platform is an AI-powered content management and optimisation tool for SEO and content teams. It may include features for website content indexing, data integrations, AI-powered content analysis and generation, and workflow automation.

2.2 Changes

The Platform is under active development. We may add, modify, or remove features, integrations, or supported AI models at any time. We will use reasonable efforts to notify you of material changes that adversely affect your use.

2.3 No feature guarantees

No description of the Platform — whether in marketing materials, onboarding, or elsewhere — constitutes a warranty that specific features will be available or perform in any particular way.

3. Account and Access

3.1 Registration

You must provide accurate information when creating your Account. You are responsible for the confidentiality of your credentials and for all activity under your Account.

3.2 User seats

Your Subscription includes the number of User seats specified at the time of purchase. Each seat is assigned to one individual. Credentials may not be shared. Additional seats beyond the included allocation require a separate arrangement with Bonzer.

3.3 Acceptable use

You agree not to: (a) use the Platform for any unlawful purpose; (b) reverse-engineer, decompile, or extract source code from the Platform; (c) circumvent usage limits, credit mechanisms, or access controls; (d) generate content that is defamatory, fraudulent, or infringing; (e) resell, sublicense, or provide the Platform as a service to third parties without our prior written consent; (f) transmit malware or harmful code; or (g) access the Platform through automated means outside its intended interface.

3.4 Suspension

We may suspend your access immediately if we reasonably believe you are in material breach, if your use poses a security risk, or if required by law. We will notify you of any suspension and its reasons as soon as practicable.

4. Subscription and Billing

4.1 Fees

The applicable subscription fee, included Credits, and billing currency are as displayed at the time of purchase. Fees are denominated in DKK or EUR. All fees are payable in advance.

4.2 Billing cycle

Your billing cycle begins on the date of your first payment and renews monthly on the same date the following month. Each payment activates a new monthly period.

4.3 Taxes

All fees are exclusive of VAT and other applicable taxes. You are responsible for all taxes associated with your Subscription, except taxes on Bonzer’s net income. VAT will be applied in accordance with Danish and EU rules. Customers with a valid EU VAT number outside Denmark may be subject to reverse charge.

4.4 Payment failure

If a payment fails, we will reattempt and notify you. If payment remains unsuccessful, we may suspend your access until the outstanding amount is settled.

4.5 No refunds

Subscription fees are non-refundable. If you cancel during a billing period, you retain access until the end of that period. This does not affect mandatory refund rights under applicable law.

5. Credits

5.1 Included credits

Your Subscription includes Credits as specified at the time of purchase. Included Credits reset each billing period. Unused included Credits do not roll over.

5.2 Consumption

Credits are consumed when the Platform executes API-based operations. The cost per operation varies based on the underlying API cost and service used. The minimum charge per operation is 1 Credit. 

5.3 Additional credits

You may purchase additional Credits at any time at the rate displayed in the Platform. Purchased Credits are added immediately and never expire. Purchased Credits are consumed only after included monthly Credits are exhausted.

5.4 Pricing changes

We may adjust subscription fees, credit pricing, or included Credit amounts at any time. Changes to your subscription will take effect from the next billing period with at least 30 days’ notice. Changes to per-credit pricing apply to future purchases only.

6. Customer Data and Privacy

6.1 Ownership

You retain all rights in your Customer Data. Nothing in these Terms transfers ownership of Customer Data to Bonzer.

6.2 Licence to Bonzer

You grant Bonzer a limited, non-exclusive, worldwide licence to use, process, store, and transmit your Customer Data solely to the extent necessary to provide the Platform and as described in these Terms.

6.3 Aggregated data and platform improvement

Bonzer may generate Aggregated Data from your use of the Platform — for example, anonymised patterns in search performance, content structures, or workflow usage. Bonzer may use Aggregated Data for any lawful purpose, including to improve the Platform, develop new features, produce benchmarks, and conduct research. Aggregated Data will never be reverse-engineered or re-identified to reveal your individual Customer Data or the identity of any data subject.

For clarity, Aggregated Data does not include and Bonzer will not use: (a) your raw Customer Data in identifiable form; (b) your uploaded materials, brand guidelines, or proprietary business information; or (c) any content that could reasonably identify you or your business. If you wish to opt out of Aggregated Data use, you may do so by contacting Bonzer in writing, and we will honour that request within 30 days.

6.4 Website crawling

By using the Platform, you authorise Bonzer to crawl, index, and process the website(s) you designate. You represent that you have the right to grant this access and that the crawling does not violate any applicable terms of service or laws.

6.5 Third-party data connections

Where you connect third-party accounts or data sources, data may be fetched on demand or cached temporarily as necessary. Your use of third-party data remains subject to the applicable provider’s terms. Bonzer is not responsible for the accuracy or availability of third-party data.

6.6 Uploaded materials

Materials you upload are stored and used within your workspace to support Platform functionality. You are responsible for ensuring you have the right to upload and use all materials provided.

7. AI Features and Disclaimers

7.1 Nature of AI outputs

The Platform uses third-party AI models to generate AI Outputs. AI Outputs may contain errors, inaccuracies, hallucinations, biases, or outdated information. They are provided as a starting point and should not be treated as authoritative or accurate without independent review.

7.2 Your responsibility

You are solely responsible for reviewing, validating, and approving all AI Outputs before any use, publication, or reliance. Bonzer is not responsible for consequences arising from your use of AI Outputs, including publication of inaccurate or infringing content.

7.3 No professional advice

AI Outputs do not constitute legal, financial, medical, regulatory, or any other professional advice.

7.4 EU AI Act transparency

In accordance with Regulation (EU) 2024/1689 (the EU AI Act), we inform you that content generated through the Platform is produced by artificial intelligence systems. When publishing AI-generated content, you may have obligations to disclose that fact. You are responsible for compliance with any such disclosure requirements.

7.5 Model and integration availability

The availability of specific AI models and third-party integrations may change at any time based on the respective providers’ terms, availability, and pricing. Bonzer does not guarantee the continued availability of any specific model, integration, or data source.

8. Third-Party Services

The Platform relies on third-party services including AI model providers, data providers, payment processors, and hosting infrastructure. These integrations are provided on an “as available” basis. Bonzer is not responsible for the availability, accuracy, or performance of third-party services. Changes, outages, or discontinuation of third-party services may affect Platform functionality. Your use of data obtained through third-party integrations is subject to those providers’ terms.

9. Data Processing

This section constitutes a data processing agreement within the meaning of Article 28 GDPR and the Danish Data Protection Act.

9.1 Roles

To the extent that Bonzer processes personal data on your behalf in connection with the Platform, you are the data controller and Bonzer is the data processor.

9.2 Scope and purpose

Bonzer processes personal data solely to provide the Platform. The categories of personal data processed depend entirely on the content you provide or make accessible — including through website crawling — and may include contact information appearing on your website, account data of your Users, and any other personal data present in your content or uploaded materials. Processing continues for the duration of your Subscription plus the post-termination deletion period.

9.3 Your responsibilities as controller

You are the controller of all personal data processed through the Platform. You are responsible for: (a) ensuring you have a lawful basis under the GDPR for all personal data the Platform processes on your behalf, including personal data published on your website or contained in materials you upload; (b) providing any required notices to, and where necessary obtaining consent from, data subjects; and (c) ensuring your use of the Platform complies with applicable data protection laws. By instructing Bonzer to crawl your website(s), you warrant that you have the right to make all content on those websites available for processing, including any personal data they contain.

9.4 No independent review of content

Bonzer does not independently monitor, review, or screen Customer Data — including crawled website content — for the presence of personal data. The Platform processes content as provided or made accessible by you. It is your responsibility as controller to determine what personal data your websites and materials contain and to ensure appropriate lawful bases and safeguards are in place.

9.5 Processor obligations

Bonzer shall: (a) process personal data only on your documented instructions as set out in these Terms, unless required by EU or Danish law; (b) ensure that persons authorised to process personal data are bound by confidentiality; (c) implement appropriate technical and organisational security measures in accordance with Article 32 GDPR, including encryption in transit; (d) upon your specific written instruction, delete, modify, or return personal data to assist you in responding to data subject requests; (e) assist you in complying with obligations under Articles 32–36 GDPR to the extent within Bonzer’s reasonable control; (f) delete all personal data within 30 days of termination unless retention is required by law; and (g) make available information reasonably necessary to demonstrate compliance with these obligations.

9.6 Sub-processors

You provide general authorisation for Bonzer to engage sub-processors. Bonzer imposes data protection obligations on each sub-processor at least as protective as those in these Terms. The current sub-processors are:

This list reflects the sub-processors in use as of the effective date. Bonzer may engage additional sub-processors as the Platform develops. Bonzer will notify you of any additions or replacements at least 14 days before the new sub-processor begins processing. If you object on reasonable data protection grounds and no alternative can be found, you may terminate your Subscription effective from the date the new sub-processor would begin processing.

9.7 International transfers

The Platform is hosted in the EU. Bonzer uses EU-based processing endpoints for AI model providers where available. Where personal data is transferred outside the EEA — for example, to AI model providers that may route requests through US infrastructure — Bonzer ensures appropriate safeguards under Chapter V GDPR, including Standard Contractual Clauses and, where applicable, the EU-US Data Privacy Framework.

9.8 Data breach notification

Bonzer will notify you of any personal data breach without undue delay and in any event within 48 hours of becoming aware, including the nature and scope of the breach, likely consequences, and measures taken or proposed.

9.9 Audit

You may audit Bonzer’s compliance with this section with at least 30 days’ notice, during business hours, and at your cost. Audits are limited to once per year unless required by a supervisory authority or following a breach. Where available, Bonzer may provide third-party audit reports or certifications to satisfy requests.

10. Intellectual Property

10.1 Platform IP

The Platform, including all software, algorithms, interface design, and underlying technology, is the exclusive property of Bonzer and its licensors. These Terms grant you no rights to the Platform’s intellectual property beyond the limited right to use it as described herein.

10.2 AI Outputs

As between you and Bonzer, you own the AI Outputs generated through your use of the Platform, subject to any limitations imposed by applicable law or the underlying AI model providers’ terms. Bonzer makes no warranty regarding your right to use AI Outputs for any particular purpose.

10.3 Aggregated Data

Bonzer owns all right, title, and interest in Aggregated Data and any insights, benchmarks, models, or improvements derived from it.

10.4 Feedback

If you provide feedback or suggestions regarding the Platform, you grant Bonzer a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without obligation to you.

11. Confidentiality

Each party agrees to treat as confidential any non-public information received from the other that is designated or reasonably should be understood as confidential. Confidential information does not include information that: (a) is or becomes publicly available without breach; (b) was already known to the receiving party; (c) is independently developed; or (d) is required to be disclosed by law. Each party will use confidential information only for the purposes of these Terms and will not disclose it except to employees, contractors, or advisors bound by equivalent confidentiality obligations.

12. Disclaimers

12.1 As-is service

To the maximum extent permitted by applicable law, the Platform is provided “as is” and “as available.” Bonzer disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

12.2 No uptime guarantee

Bonzer does not guarantee any level of availability or uptime. Maintenance, third-party outages, and unforeseen events may affect availability. No service level agreement is provided.

12.3 Data accuracy

Bonzer does not warrant the accuracy, completeness, or reliability of any data obtained through the Platform, including data from website crawls, search console integrations, third-party sources, or AI-generated outputs. You are responsible for verifying all data before relying on it.

12.4 Content responsibility

You are solely responsible for all content you create, publish, or distribute using or based on the Platform, including AI Outputs. Bonzer has no obligation to review, monitor, or moderate your content or AI Outputs.

12.5 Regulatory compliance

You are solely responsible for ensuring that your use of the Platform and any content created with it complies with all applicable laws and regulations, including but not limited to data protection laws, competition law, consumer protection, advertising standards, and industry-specific regulations.

13. Limitation of Liability

13.1 Exclusion of indirect damages

To the maximum extent permitted by applicable law, Bonzer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising out of or in connection with these Terms or your use of the Platform.

13.2 Liability cap

To the maximum extent permitted by applicable law, Bonzer’s total aggregate liability arising out of or in connection with these Terms shall not exceed the total fees paid by you to Bonzer in the six (6) months preceding the event giving rise to the claim.

13.3 Exceptions

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under mandatory Danish or EU law, including liability for gross negligence or wilful misconduct.

13.4 Allocation of risk

The limitations in this section reflect a reasonable allocation of risk and form an essential part of the bargain between you and Bonzer.

14. Indemnification

You agree to indemnify and hold harmless Bonzer and its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform in breach of these Terms; (b) your publication or distribution of content created using the Platform, including AI Outputs; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right, including intellectual property rights. This indemnification obligation survives termination of these Terms.

15. Term and Termination

15.1 Term

These Terms enter into force when you create your Account and pay the first subscription fee. Your Subscription continues month-to-month until terminated.

15.2 Cancellation by you

You may cancel at any time through the Platform or by contacting Bonzer. Cancellation takes effect at the end of your current billing period.

15.3 Termination by Bonzer

Bonzer may terminate your Subscription: (a) for convenience with at least 30 days’ notice, effective at the end of your billing period; (b) immediately for material breach not cured within 14 days of notice; or (c) immediately if required by law or if your use poses a security risk.

15.4 Effect of termination

Upon termination: (a) your access ceases; (b) Bonzer will delete all Customer Data within 30 days; (c) unused included Credits are forfeited; (d) unused purchased Credits are forfeited and non-refundable. You may request a data export before your termination date.

15.5 Survival

Sections 6 (Customer Data), 7 (AI Disclaimers), 10 (IP), 11 (Confidentiality), 12 (Disclaimers), 13 (Liability), 14 (Indemnification), and 16 (Governing Law) survive termination.

16. Governing Law and Disputes

These Terms are governed by Danish law, excluding conflict-of-law principles. The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. Disputes shall be submitted to the exclusive jurisdiction of the Copenhagen City Court (Københavns Byret).

17. Changes to These Terms

We may update these Terms from time to time with at least 30 days’ notice of material changes. Continued use after the effective date constitutes acceptance. If you disagree, you may cancel before the changes take effect.

18. General

18.1 Entire agreement

These Terms constitute the entire agreement between you and Bonzer regarding the Platform. 

18.2 Severability

If any provision is found unenforceable, it shall be enforced to the maximum extent permissible, and the remaining provisions continue in full force. 

18.3 Assignment

You may not assign these Terms without our consent. Bonzer may assign them in connection with a merger, acquisition, or asset sale. 

18.4 No waiver

Failure to enforce any provision does not waive it. 

18.5 Force majeure

Bonzer is not liable for delays or failures due to circumstances beyond its reasonable control. 

18.6 Notices

Notices under these Terms shall be sent by email to the addresses associated with each party’s account or as otherwise communicated.

Bonzer ApS

CVR-nr. 38848267 — Copenhagen, Denmark